Refund policy

We have a no refund policy, which means that all sales are final. In some rare cases, we will accept a return awarding you with a store credit making you eligible to choose a different watch from our inventory using your initial payment amount towards the new timepiece.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at contact@thesecondhandclub.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at contact@thesecondhandclub.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds
All sales are final. We do not issue refunds.