Privacy Policy

Last Updated: October 12, 2025

Welcome to The Second Hand Club (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.thesecondhandclub.com (the “Site”) or engage with our services, including luxury watch sales, appraisals, and memberships. By using our Site, you agree to this Privacy Policy.

1. Information We Collect

Personal Information

  • Name, email, phone number
  • Billing/shipping address
  • Payment info (processed via third-party providers such as Shopify, Stripe)
  • Identification details (for authentication/appraisal services)

Non-Personal Information

  • Browser, IP, device data
  • Referring site/search data
  • Usage stats via analytics (e.g., Google Analytics)
  • Cookies and similar technologies

2. How We Use Your Information

  • Fulfill orders, appraisals, and services
  • Communicate about purchases/inquiries
  • Provide secure account/membership access
  • Improve Site, marketing, and CX
  • Comply with law and prevent fraud
  • Send updates and promotions (opt-out anytime)

3. Sharing of Information

We do not sell personal information. We share data only with:

  • Trusted service providers (payments, shipping, hosting)
  • Legal authorities when required
  • Analytics/marketing tools in line with applicable laws

    All vendors must safeguard your data.

4. Cookies and Tracking

We use cookies to maintain cart/preferences, analyze traffic, and personalize experience. You can disable cookies, though some features may not work.

5. Data Retention

We retain data only as long as needed to provide services, meet legal/tax obligations, and resolve disputes; then delete or anonymize.

6. Data Security

We use SSL, secure servers, restricted access, and ongoing monitoring. No system is 100% secure.

7. Your Rights

Depending on your location, you may:

  • Access, correct, or delete data
  • Withdraw marketing consent
  • Request a copy (portability)
  • Object to processing

    To exercise rights, email contact@thesecondhandclub.com.

8. International Users (GDPR)

For EEA users, our lawful bases include contract, consent, and legitimate interests. You may contact your local DPA if you believe your rights are violated.

9. California Privacy Rights (CCPA)

California residents may:

  • Know what we collect/how it’s used
  • Request deletion
  • Opt out of certain sharing

    We do not sell personal information. Requests: contact@thesecondhandclub.com.

10. Third-Party Links

We’re not responsible for privacy practices of linked third-party sites. Review their policies before sharing info.

11. Children’s Privacy

Not for individuals under 18. If we learn we’ve collected data from a minor, we’ll delete it promptly.

12. Changes to This Policy

We may update this policy. Changes appear here with an updated “Last Updated” date. Continued use means acceptance.

13. Contact Us

Questions or requests:

📧 contact@thesecondhandclub.com

📍 The Second Hand Club LLC, Palm Beach, Florida, USA